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How to track audit progress

Watch your audit move through each stage, from queued through to a ready report.

Summary

Stay signed in on Account or the job page. You will see the stage name, a one-line meaning, and typical remaining time (not a percentage, not a guarantee). Status updates on its own. When the audit is ready, a message offers View report.

Who this is for

Buyers who have submitted documents.

When to use

After upload succeeds and you are returned to Account.

Prerequisites

  • Signed in
  • Job is no longer Awaiting upload

Time and cost

Included. Typical remaining time is shown from a 5–10 minute envelope after upload. It is not a guarantee.

Before you start

You do not need to keep the job page open, but you do need to stay signed in in this browser to see the in-app “ready” message. A completion email is not sent yet.

Steps

  1. Open /account or /jobs/:jobId.
  2. Read the stage (Queued → Reading documents → Analysing → Preparing report → Ready), the one-line meaning, and the typical remaining time.
  3. When you see “Your audit is ready”, choose View report.
  4. If you see Failed, note the job id only and see Job shows as failed.

What you will see

Stage name, one-line meaning, and typical remaining time on in-progress jobs (no percentage). Stage list on the job page. Ready or failed message.

Outcomes

  • Ready: report page
  • Failed: job id on screen; no document quotes
When What it says (user language) What to click
Job-complete (not yet) Not sent yet Account

What we never do

  • Quote your contract in status messages
  • Treat a ready report as legal advice

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