Cannot upgrade Standard to Hunter Pack after purchase
Why a completed Standard Audit purchase cannot be turned into a Hunter Pack later.
Summary
If you buy Standard Audit, that purchase cannot be turned into a Hunter Pack later. Choose Hunter Pack before you pay if you need five credits.
What you might see
On Standard checkout: hunt upsell (“cheaper from the second property”) plus “A completed Standard purchase cannot be upgraded to Hunter Pack later.” and Switch to Hunter Pack.
What to try
- If you have not paid yet, click Switch to Hunter Pack.
- If you already paid for Standard, buy a Hunter Pack as a separate checkout when you need more audits (or wait for credit purchase on Account).
When to contact us
ACL / consumer-law remedy requests — ask for the purchase email, not contract files.
What we will not do
- Convert a completed Standard payment into Hunter credits as a self-serve upgrade
- Provide legal advice
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