How to start an audit with a Hunter credit
Use a Hunter Pack credit to start a new audit job instead of paying again.
Summary
On Account, check your credit balance and expiry, then Start audit. That uses one credit and opens a job waiting for an address and documents.
Who this is for
Signed-in buyers with unused Hunter Pack credits that have not expired.
When to use
When Account shows at least one credit that has not passed its expiry date.
Prerequisites
- Signed in
- Hunter Pack credits remaining (see Account)
Time and cost
One credit per job. Credits expire 12 months after purchase and have no cash value except where Australian Consumer Law requires a remedy.
Before you start
Confirm the expiry line under Credits. Expired credits cannot be used.
Steps
- Go to
/account. - Check Credits (count and expiry).
- Start audit.
- Set the address if needed, then Upload documents.
If you have no usable credits, Buy an audit opens checkout instead.
What you will see
Credit count, expiry, Start audit, then the new job. Error: “No credits left or credits expired — buy a pack or a Standard Audit.”
Outcomes
- Success: job at Awaiting upload
- No credits / expired: No Hunter credits remaining or expired
Related emails
| When | What it says (user language) | What to click |
|---|---|---|
| Receipt (when it ships) | Pack purchase confirmation | Account |
What we never do
- Cash out unused credits
- Start a job after expiry
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